Right of rescission
Cancellation Policy
Right to Withdraw
You have the right to withdraw from this contract within fourteen days without reason.
The cancellation period amounts to fourteen days from the day on which you or a third party you have nominated, who is not the carrier, are or is in possession of the final goods.
To exercise your right to withdraw you must write to us ceka! fullservice GmbH, Eschachweg 19, 89264 Weißenhorn, Germany (contact details: email: ceka-team@pistenbully.com) informing us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the enclosed Template Cancellation Form if you wish, but this is not essential.
To comply with the cancellation deadline you must send the message about your desire to withdraw from the contract before the cancellation period has lapsed.
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
- Contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after supply.
Consequences of Withdrawal
If you cancel this contract we are obligated to reimburse you for all payments we have received from you, including the delivery costs (with the exception of additional costs that have arisen because you chose a different method of delivery than the most reasonable standard option we offered), immediately and at the latest within fourteen days from the day on which we received your message about your withdrawal from this contract. We shall use the same payment method to reimburse you as you used for the original transaction, unless an alternative has explicitly been agreed with you; you shall not be charged a fee for this reimbursement under any circumstances. We may delay reimbursement until either we have received the goods, or until you submit proof that you have despatched the goods back to us, depending on which occurs first.
You must return or surrender the goods immediately and in any event at the latest within fourteen days from the day on which you have informed us about the cancellation of this contract, to ceka! fullservice GmbH, Eschachweg 19, 89264 Weissenhorn, Germany To comply with the deadline you must return the goods before the period of fourteen days has lapsed. You must bear the direct costs of returning the goods.
You shall only be liable for any depreciation in the value of the goods if this depreciation is due to action on your part that was unnecessary to ascertain the composition, properties and functionality of the goods.
Template Cancellation Form
You may also use our Template Cancellation Form to withdraw if you wish. Please complete and send to ceka! fullservice GmbH, Eschachweg 19, 89264 Weissenhorn, Germany senden oder per eMail an ceka-team@pistenbully.com.
End of the Cancellation Policy
