Data privacy policy

We are delighted that you have chosen to visit our online shop. The protection of your privacy is a matter of great importance to us. Our handling of your data is described in detail below.

1. Access data and hosting

You can visit our websites without disclosing details about yourself. Whenever a website is accessed, the web server automatically saves only what is known as a server log file, containing for example the requested file, your IP address, date and time of access, volume of data transferred and the requesting provider (access data) and documentation of the visit.

The access data is processed solely for the purpose of ensuring smooth operation of the website and improving our offering. Pursuant to Article 6 paragraph 1 sub-paragraph 1 point f of the General Data Protection Regulation (GDPR), this serves the purposes of our, in the framework of a balancing of interests, overriding legitimate interest in the correct presentation of our offering. All access data are deleted no later than seven days after the end of your visit to the website.

2. Data collection and use for performance of contract and opening of a customer account 

We collect personal data when you voluntarily provide us with this information in the framework of your purchase order, when you contact us (e.g. using the contact form or in an email), and when you open a customer account. Mandatory fields are indicated as such, because in these cases we require this data for performance of contract. For example, to process your request to communicate with us or to open a customer account. In the absence of this information it will not be possible for you to conclude the process of submitting the purchase order and/or to open the account, or to send us the request for contact. In each case, the data we collect is evident from the relevant input form. Pursuant to Article 6 paragraph 1 sub-paragraph 1 point b of the GDPR, we use the data you provide for performance of contract and for processing your requests. After complete performance of contract or termination of your customer account, your data is restricted from further processing and subsequently deleted on expiry of the terms of retention required under tax law and commercial law, insofar as you have not expressly consented to further use of your data or we reserve further-reaching data usage permitted by law and about which we have notified you in this privacy policy. You can cancel your customer account at any time, either by sending notification to this effect to the contact address stated below or by using a function provided for the purpose in the customer account.

3. Data disclosure

For performance of contract pursuant to Article 6 paragraph 1 sub-paragraph 1 point b of the GDPR, where necessary for the delivery of ordered goods we disclose your data to the shipping company commissioned to effect delivery. Depending on which payment service provider you select in the ordering process, for performance of payment we disclose the payment data collected for this purpose to the credit institution commissioned to process payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. The selected payment service providers also collect these data themselves, if you create an account with them. In this case, you are required to log on to the payment service provider with your access data in the ordering process. The privacy policy of the relevant payment service provider applies accordingly.

4. Email newsletter

Email advertising with subscription to the newsletter
If you subscribe to our newsletter, we use the data requested for this purpose or provided separately by you to send you regular issues of our email newsletter on the basis of your consent pursuant to Article 6 paragraph 1 sub-paragraph 1 point a of the GDPR.

You can cancel your subscription to the newsletter at any time, either by sending notification to this effect to the contact address stated below or by using a link provided for the purpose in the newsletter. After your cancellation, we delete your email address if you have not expressly consented to further use of your data or we reserve further-reaching data usage that is permitted by law and about which we have notified you in this privacy policy

Email advertising without subscription to the newsletter and your right of objection
If we receive your email address in connection with the sale of goods or services and you have not objected, we reserve the right to email you on the basis of section 7 paragraph 3 of Germany's Act Against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb, UWG) regular offers relating to products, similar to those already purchased, from our range. This serves the purposes of our, in the framework of a balancing of interests, overriding legitimate interest in a promotional approach to our customers. 
You can at any time object to this use of your email address by sending notification to this effect to the contact address stated below or by using a link provided for the purpose in the advertising email, without costs arising by virtue thereof, other than transmission costs pursuant to the basic rates.

The newsletter is distributed on our behalf in the framework of processing by a service provider to whom we disclose your email address for this purpose.

This service provider is headquartered in a member state of the European Union or within the European Economic Area.

5. Integration of the Trusted Shops trustbadge

To show our ratings with Trusted Shops, the Trusted Shops trustbadge is incorporated into this website.

This serves the purposes of our, in the framework of a balancing of interests, overriding legitimate interest in optimum marketing of our offering, pursuant to Article 6 paragraph 1 sub-paragraph 1 point f of the GDPR. The trustbadge and the ensuing services are an offering of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
Whenever the trustbadge is called, the web server automatically saves what is known as a server log file, containing for example your IP address, date and time of the access, volume of data transferred and the requesting provider (access data) and documentation of the visit. This access data is not analyzed and is overwritten automatically no later than seven days after the close of your visit to the site.
Further personal data are transmitted only to Trusted Shops, if you have consented to this, have opted after conclusion of an order for the use of Trusted Shops products, or have registered for such use beforehand. In this event, the contractual agreement entered into by you and Trusted Shops applies.

6. Cookies and web analysis

To make visits to our website attractive and enable the use of certain functions, to display suitable products or for market research, we use what are known as cookies on various pages. This serves the purposes of our, in the framework of a balancing of interests, overriding legitimate interest in optimum presentation of our offering, pursuant to Article 6 paragraph 1 sub-paragraph 1 point f of the GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are transient, which means that they are deleted at the end of your browser session, in other words immediately after you close your browser (session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit our website (persistent cookies). Your internet browser's cookie settings will show you how long these cookies persist on your hard drive. You can configure your browser to notify you whenever a cookie is about to be placed on your device and allow cookies only on a case-to-case basis, to decline cookies in certain cases or generally. Each browser differs in the way it manages the cookie settings. Your browser's Help menu contains the information explaining how to change the cookie settings. Links to this information for the various browsers:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

Setting your browser to refuse cookies can restrict the functionality available to you on our website.

Use of Google (Universal) Analytics for web analysis
Where you have granted corresponding consent pursuant to Article 6 paragraph 1 sub-paragraph 1 point a of the GDPR, for the purposes of website analysis this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de). Google (Universal) Analytics employs methods, such as cookies for example, that enable analysis of your use of the website. The automatically collected information about your use of this website is generally transmitted to a Google server located in the USA and saved there. By activation of IP anonymization on this website, prior to transmission the IP address is truncated within the member states of the European Union or in other countries that are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In principle, the anonymized IP address transmitted by your browser in the framework of Google Analytics will not be combined with other data by Google. When the purpose for which the data were collected no longer applies and use of Google Analytics by us ceases, the data collected in this context will be erased.

Google LLC is headquartered in the USA and has EU-U.S. Privacy Shield certification. Click here to view a current certificate. On the basis of this agreement between the USA and the European Commission, the latter has deemed as adequate the data protection level of the companies certified under the terms of the Privacy Shield framework.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. That will prevent the collection of the data created by the cookie and relating to your use of the website (including your IP address) and the processing of these data by Google.

As an alternative to the browser plug-in, you can click on this link to prevent collection by Google Analytics on this website in future. This will place an opt-out cookie on your device. If you delete your cookies you will again be requested to issue your consent.

7. Social media plug-ins

Use of social media plug-ins from Facebook with the Shariff solution.

Social media buttons of social networks are used on our website.

This serves the purposes of our, in the framework of a balancing of interests, overriding legitimate interest in optimum marketing of our offering, pursuant to Article 6 paragraph 1 sub-paragraph 1 point f of the GDPR. To increase the protection of your data when you visit our website, instead of being incorporated into the page without restriction as plug-ins, their implementation merely involves the use of HTML links. Incorporation in this way ensures that when you call up a page of our website that contains buttons of this type, a connection to the servers of the social network concerned is not established right away.

If you click on one of the buttons a new window opens in your browser accessing the site of the service provider in question, where you (if applicable after entering your login data) can use the Like or Share buttons at your discretion.

For information about the purpose and scope of data collection and further processing and use of the data by the providers on their sites and for a means of establishing contact and for details of your associated rights and ways of protecting your privacy, see the privacy policies of the providers. http://www.facebook.com/policy.php

8. Ways of making contact and your rights

As data subject, you have the following rights:

  • pursuant to Article 15 of the GDPR, the right to obtain information, in the scope designated therein, about your personal data processed by us;
  • pursuant to Article 16 of the GDPR, the right to obtain rectification of your personal data, if incorrect, or the completion of your personal data, if incomplete, saved by us;
  • pursuant to Article 17 of the GDPR, the right to obtain erasure of your personal data saved by us, where further processing is not necessary
    - for exercising the right of freedom of expression and information;
    - for compliance with a legal obligation;
    - for reasons of public interest, or 
    - for the establishment, exercise or defense of legal claims;
  • pursuant to Article 18 of the GDPR, the right to obtain restriction of processing of your personal data, where
    - the accuracy of the personal data is contested by you;
    - the processing is unlawful but you oppose the erasure of the personal data;
    - we no longer need the data, but they are required by you for the establishment, exercise or defense of legal claims, or 
    - you, pursuant to Article 21 of the GDPR object to processing of the data;
  • pursuant to Article 20 of the GDPR, the right to receive the personal data concerning you, which you have provided, in a structured, commonly used and machine-readable format or to transmit those data to another controller;
  • pursuant to Article 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can lodge your complaint with the supervisory authority in the EU member state of your habitual residence or place of work or of our company headquarters.


If you have questions relating to the collection, processing or use of your personal data, if you require information about, rectification of, exclusion from processing, or deletion of data or the revocation of prior consent or objection to a particular use of data, please contact us directly through the contact addresses stated in our legal notice.

Right of objection
Where we process personal data as described above for the purposes of our, in the framework of a balancing of interests, overriding legitimate interests, you can object to this processing with effect for the future. If processing is for the purposes of direct marketing, you can exercise this right at any time as set out above. Where processing is for other purposes, you have a right to object only given grounds relating to your particular situation.

If you exercise this right of objection, we will not subsequently process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

This does not apply when the processing is for the purposes of direct marketing. Under these circumstances, we will no longer process your personal data for this purpose.


Viewed