Condition of Use
ceka! fullservice GmbH - Official Partner of Kässbohrer Geländefahrzeug AG
ceka! fullservice GmbH delivers goods on the proviso of being supplied correctly and on time themselves and is not at fault if certain goods are not available. Any compensation for delayed deliveries is strictly excluded unless the delay is due to gross negligence by ceka! fullservice GmbH. The minimum order value is 24,80 €.
Payment for deliveries is effected by UPS cash on delivery, direct debit, credit card, PayPal or cash in advance. Please note that orders must be settled by cash in advance within a period of 14 days. Delivery of the ordered goods is no longer guaranteed if payment is not received within this period.
The details needed for payment are given on the order confirmation, which will be sent by email once the purchase is complete.
ceka! fullservice GmbH reserves the right to retain ownership on the delivered goods until they have been paid in full. A possible use of that right does not mean that the purchase contract is invalid. The offset of ceka! fullservice GmbH receivables against the deposits or rights to retain goods is excluded, unless the offset has been approved or has been determined legally.
All quoted prices are inclusive of VAT if goods are shipped within the EU, outside of the EU VAT will not be charged.
3. Conclusion of contract
Where damage is caused in transit the Buyer is authorised to return the goods to the address stated on the delivery note. Please claim any transit damage within 24 hours at the appropriate shipping agents' address. If goods were accepted in damaged packaging, please quote "X" (number) of damaged parcels and claim any transit damage within 24 hours at the appropriate shipping agents' address. The same also applies for damaged goods where the packaging was intact. A substitution or reimbursement can only be made if these claims have been appropriately recorded.
Damage should be reported to:
ceka! fullservice GmbH mit system
These delivery conditions apply for all Internet orders.
5. Cancellation Policy
Right to Withdraw
You have the right to withdraw from this contract within fourteen days without reason.
The cancellation period amounts to fourteen days from the day on which you or a third party you have nominated, who is not the carrier, are or is in possession of the final goods.
To exercise your right to withdraw you must write to us ceka! fullservice GmbH, Eschachweg 19, 89264 Weißenhorn, Germany (contact details: email: email@example.com) informing us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the enclosed Template Cancellation Form if you wish, but this is not essential.
To comply with the cancellation deadline you must send the message about your desire to withdraw from the contract before the cancellation period has lapsed.
Consequences of Withdrawal
If you cancel this contract we are obligated to reimburse you for all payments we have received from you, including the delivery costs (with the exception of additional costs that have arisen because you chose a different method of delivery than the most reasonable standard option we offered), immediately and at the latest within fourteen days from the day on which we received your message about your withdrawal from this contract. We shall use the same payment method to reimburse you as you used for the original transaction, unless an alternative has explicitly been agreed with you; you shall not be charged a fee for this reimbursement under any circumstances. We may delay reimbursement until either we have received the goods, or until you submit proof that you have despatched the goods back to us, depending on which occurs first.
You must return or surrender the goods immediately and in any event at the latest within fourteen days from the day on which you have informed us about the cancellation of this contract, to ceka! fullservice GmbH, Eschachweg 19, 89264 Weissenhorn, Germany To comply with the deadline you must return the goods before the period of fourteen days has lapsed. You must bear the direct costs of returning the goods.
You shall only be liable for any depreciation in the value of the goods if this depreciation is due to action on your part that was unnecessary to ascertain the composition, properties and functionality of the goods.
Template Cancellation Form
You may also use our Template Cancellation Form to withdraw if you wish. Please complete and send to ceka! fullservice GmbH, Eschachweg 19, 89264 Weissenhorn, Germany or by email to firstname.lastname@example.org.
End of the Cancellation Policy
6. Backorder Delivery
If an ordered product is unavailable, we will inform you about the intended delivery date and we will send you the missing article without additional freight charges as soon as possible. If the new delivery date is unacceptable for you, you will have the right to resign from the sales contract of this article.
All goods from our shop are covered by statutory warranty legislation. In case of a product fault, ceka! fullservice GmbH might upon their own choice send a replacement product, reimburse or discount the purchase price. The Buyer has to check the product immediately after delivery and return it immediately to ceka! fullservice GmbH. If the Buyer does not adhere to this procedure the goods will be considered as being approved, unless the product has a fault, which could not be detected immediately. In case of such later detected damage the fault has to be reported immediately otherwise the goods will be considered as being approved even with such fault. Any faults visible at the point of delivery have to be reported to the delivery driver and have to be confirmed by him.
ceka! fullservice GmbH and its agents will only be liable for delays if this is caused by gross negligence and intent.
9. Place of Jurisdiction
The place of jurisdiction is Neu-Ulm.
Regardless of the warranty rights the Buyer has a special right to return goods, since you are acquiring the goods from a remote site. You can exercise your right by returning the supplied goods in an appropriate packet within two weeks after delivery to
ceka! fullservice GmbH
To stay within that time limit it is sufficient, if the goods have been sent off within that time limit. Should you already have used the goods, we reserve the right to charge a usage levy. You can avoid such a usage levy by preventing any traces of usage, by using the original packaging when returning the goods and if you insert all supplied accessories and documents (e.g. User Manual).
Only in cases where the supplied product cannot be returned in an appropriate parcel or package, you can request us in writing to collect the goods. In order to fulfil your request for goods to be picked up by us, we will mutually agree a time and place of collection. Any payments made will be reimbursed as soon as we have received the returned goods. Please insert your bank details with the returned goods.