Condition of Use

ceka! fullservice GmbH - Official Partner of Kässbohrer Geländefahrzeug AG

1. Scope
The following General Terms and Conditions apply to all orders placed by consumers and companies through our online shop.

Consumer refers to any natural person who executes a legal transaction for purposes that mainly cannot not attributed to their business or entrepreneurial professional activities. Company refers to a natural person or legal entity or legal partnership acting in their business or entrepreneurial professional function at the time the legal transaction is concluded.

With regard to companies, these General Terms and Conditions also apply to future business relations without having to be advised by us again. If the company applies contrary or additional General Terms and Conditions, their validity is hereby rejected; they will only become part of the contract if explicitly agreed to by us.

2. Delivery
ceka! fullservice GmbH delivers subject to the condition that it receives goods correctly and on time itself and is not responsible for a lack of availability of the goods. Indemnity for delayed delivery is excluded except in cases of gross negligence. The minimum order value is € 24.80. We deliver by shipment exclusively. Unfortunately, a personal pick-up of the goods is not possible. We do not deliver to packing stations. Freight costs are added to the listed product prices. The proposals include more detailed information about freight costs.

3. Payment
Payment for the delivery by COD, credit card, PayPal or pre-payment. For payment by COD within Germany, additional costs in the amount of EUR 6.90 apply. Outside of Germany, additional costs in the amount of EUR 16.90 apply. It must be noted that orders by prepayment must be paid within 14 days. Otherwise, the delivery of the ordered items is no longer guaranteed.
For information about the payment, refer to the order confirmation, which is sent out by email after the purchase is completed. When the payment method pre-payment is selected, we will provide you with our banking information by separate e-mail and delivery the goods after payment has been received. PayPal, PayPal Express.
During the ordering process, you will be forwarded to the online provider PayPal. To pay the invoice amount via PayPal, you must be registered or register at PayPal, legitimize with your access data and confirm the payment to us. After the order has been placed in the shop, we will request PayPal to initiate the payment transaction.
PayPal will process the payment transaction automatically immediately after that. You will receive additional instructions during the ordering process.

ceka! fullservice GmbH reserves ownership of the delivered goods until the goods have been paid for in full. The exercising of the ownership reservation does not constitute a rescission from the contract. With regard to payment claims toward ceka! fullservice GmbH, an offset or exercise of pledge and retention rights is excluded; unless it has acknowledged the counter-claim or the counter-claim has been determined legally binding.

All listed prices apply including statutory value-added tax for deliveries within the EU. Valueadded tax does not apply to worldwide deliveries.

4. Contract conclusion
The presentation of the products in the online shop does not constitute a legally binding offer but a non-binding online catalog. You can place our products into the shopping cart without obligation initially and change your entries prior to sending your legally binding order by using the correction tools that are provided and explained during the ordering process. The confirmation of the receipt of your order occurs together with the acceptance of the order immediately after sending by automated e-mail. With this e-mail confirmation, the purchase contract has been established.

5. Transport damage
In the event of transport damage, the purchaser can return the product with the delivery note to the address listed on the delivery note. Please claim any damage during transport within 24 hours at your supplying company. When accepting deliveries in damaged packaging, accept them with the note "X (number) of packages damaged" and file a claim at the responsible supplier company within 24 hours. This also applies to damages in spite of proper packaging. A replacement is only possible when the report is submitted.

In all cases of damage, please notify:
ceka! fullservice GmbH, Eschachweg 19, 89264 Weißenhorn, Germany

These delivery conditions apply to all orders via the Internet.

6. Code of conduct
We adhere to the following codes of conduct: Trusted Shops quality criteria
http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

7. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS) here
http://ec.europa.eu/consumers/odr/
We are not obligated and we are not willing to participate in a dispute resolution proceeding before a consumer mediation authority.

8. Cancellation Policy

Right of cancellation

You have the right to cancel this contract within fourteen days without reason.

The cancellation deadline is fourteen days from the day on which you or a third party named by you, who is not the transporter, has or have taken possession of the most recent goods.

To exercise your right to cancel, you must notify us ceka! fullservice GmbH, Eschachweg 19, 89264 Weißenhorn, Germany (contact information: e-mail: cekateam@pistenbully.com) with a clear explanation (e.g., a letter sent by postal service or by email) of your decision to cancel this contract. You can use the provided sample cancellation form; however, this is not required.

The cancellation period is deemed to be observed when the notice regarding the exercising of the right of cancellation is sent prior to the expiration of the cancellation period.

Results of the cancellation

When you cancel this contract, we must refund all payments to you that we have received from you, including delivery costs (except for additional costs resulting from your selection of a different type of delivery than the most cost-efficient standard delivery that is offered by us), immediately and no later than within fourteen day from the date on which we received the notice regarding your cancellation of this contract. We will apply the same payment method for this refund that you used for the original transaction, unless a different explicit agreement was entered with you; you will not be charged any premiums due to this refund under any circumstances. We can refuse to pay the refund to you until we have received the returned goods or until you have provided proof that you have shipped the goods back, whichever occurs first.

You must return the goods immediately and no later than within fourteen days from which you notify us of the cancellation of this contract to ceka! fullservice GmbH, Eschachweg 19, 89264 Weißenhorn, Germany or hand the goods over. The deadline is deemed to be observed when you ship the goods prior to the expiration of the period. We are responsible for payment of the costs for the return of the goods.

You are only responsible for the loss of value of the goods, when this loss of value is the result your unnecessary handling of the goods to check the condition, properties and function of the goods.

Sample Cancellation form

You can also use our sample cancellation form for the cancellation. Please complete the form and send it to ceka! fullservice GmbH, Eschachweg 19, 89264 Weissenhorn, Germany or by email to ceka-team@pistenbully.com.

End of the Cancellation Policy

9. Subsequent delivery
In the event of delivery delays, we will notify you immediately. If you rescind from the contract for this reason, we will return all payments made immediately.

10. Warranty
Statutory warranty rights apply to all goods from our shop. In the event of defect, ceka! fullservice GmbH has the right to choose a replacement delivery, modification or reduction. The customer must inspect the goods immediately upon delivery and, if defects are detected, return the goods immediately to ceka! fullservice GmbH. If the customer fails to do so, the delivered goods are deemed to be accepted; unless this is a defect that could not be detected during the inspection. If such defect is detected later, it must be reported immediately upon its discovery; otherwise, the goods are deemed to be accepted including with regard to the defect. Any defects that are discovered at the time of delivery must be reported to and confirmed by the delivery driver. Statutory warranty rights apply to all goods from our shop.

11. Liability
ceka! fullservice GmbH and its fulfillment personnel are only liable for intent and gross negligence including as part of the delay.

12. Final provisions
If you are a company, German law applies under exclusion of the UN Purchasing Law.

13. Place of fulfillment and legal venue
Place of fulfillment and legal venue is Neu-Ulm.

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